The Beijing Municipal Administration of Industry and Commerce and the Beijing Communications Management Bureau together yesterday organized a public hearing to discuss the telecom network access contracts that consumers sign when buying various telecom services.
Beijing Mobile, Beijing Unicom, Beijing Telecom, Beijing Railcom, representatives from the China Consumer's Association, three individual consumers, and a few lawyers were invited to attend the hearing.
The group discussed various issues for nearly four hours. The consumer representatives said that consumers' rights and operators' obligations should be written clearly into contracts. They also discussed different two-way charging models and other monthly rental fees which are often not included in consumers' contracts.
The Beijing Municipal Administration of Industry and Commerce says all the opinions and proposals will be carefully considered to help improve future rewrites of the contract.
