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CSR Assessments and Training in China!Compliance and Sustainability are two sides of the same coin, and businesses must keep their suppliers aware of key concepts to ensure that a business maintains best practices in China. Clear goals, ethics and mission starts with YOU! Find Out More Here.
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Chinese Consumers Sue Canon For Problematic Camera
December 8, 2006 |
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| Category: Consumer
36 Chinese users have formally lodged a lawsuit against Canon, asking it for refunds for their problematic cameras.
Eleven types of Canon cameras sold in China had been reported to have a CCD (charge-coupled device) problem, and Canon had offered free maintenance service for these problematic cameras in late October. However, the users of the PowerShot S1IS Canon camera were still dissatisfied with Canon's free servicing or components change and they want a better solution.
Huang Song, general manager of the Key Client Sales and Service Department of Canon, said that Canon should take a certain responsibility in handling the problematic cameras and needs to further communicate with the customers about a detailed solution.
Founded in 1937, Canon is a world leading imaging and information products company. Its main products include cameras and lenses, digital cameras, printers, copiers, fax machines, scanners and medical instruments.
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