CCA Exposes Five Problems Of Computer Services

March 30, 2007 | Print | Email Email | Category: Consumer

Share this article:
  • LinkedIn
  • del.icio.us
  • Technorati
  • StumbleUpon
  • Digg
  • SphereIt
  • MySpace
  • Live
  • Google Bookmarks
  • Facebook
  • NewsVine
  • YahooMyWeb
  • IndianPad
  • Slashdot
  • Yahoo! Buzz

With the popularization of computers, complaints on the after-sales service of computers are on the rise in China.

The China Consumers' Association has published a list of the five major problems existing among the computer after-sales service in service. The five problems are a lack of service sites in the rural areas, few service sites in less developed regions, long periods for maintenance, big difference in service charges and uneven repair levels.

CCA's statistics show that complaints related to computer use reached 23.6% in 2006. CCA says that compared with other goods, more failures are likely to occur during computer consumption as this type of good often needs to upgrade, install anti-virus applications and add new fixes, so professional service support is needed for solving these problems.

CCA suggests consumers buy branded computers whose manufacturers provide one-stop services that combine production, sales and after-sales service and for them to better know about the service level of a computer brand owner before they buy the goods. In addition, consumers are suggested to ask for a list that contains contact details of the computer maker and maintain the relevant invoices and product specifications.


Rate this page: 1 Star2 Stars3 Stars4 Stars5 Stars

Loading ... Loading ...



Leave A Comment:



Inside ChinaCSR.com


Other China News

China Hospitality News:

Air China To Open Beijing-Lhasa Direct Flight

Harbin Welcomes New Five-star Hotel

Ctrip.com Introduces Emergency Assistance Network

Okay Airways To Launch Tianjin-Yanji Flight


ChinaTechNews.com:

Kingsoft, Qihoo 360 Cooperate In Customized Internet Security Services

VanceInfo Buys Hong Kong CRM Firm

Huawei Opens LTE Lab In Japan

China Mobile BJ: Mobile Phone Numbers Portable For Three Brands


ChinaRetailNews.com:

Avon China Investigated For Multi-level Marketing

Tibetan Travel Agencies Expected To Handle Nepal Visas

Ikea To Open Second Beijing Outlet In Daxing

Little Sheep Incorporates Eight Additional Franchisees


ChinaPulse.com:

Daily Flights from Beijing/Shanghai to Istanbul

Be First to Get Our Low Fare Tickets, China to Europe only CNY3,400

Take a Piece of Heaven Home

Super Value Meeting Package–Meeting Package at only RMB488+ per person


SinoLinx.com:

SKorean sues casino for fuelling gambling addiction

Riots in Western China Amid Ethnic Tension

Hong Kong drops as banks, energy stocks decline

PRESS DIGEST - Hong Kong - July 6 - Reuters


China Newswire:

Starwood Hotels & Resorts Celebrates the Grand Opening of the Largest Customer Contact Centre in China and Announces "Spg One Million Starpoints Up for Grabs" Promotion

U-Tron (Beijing) And LECC Consulting Group Sign Exclusive Agency Agreement

Live Information Security Certification and Technical Training Classes at Conference Hosted by EC-Council

Business Confidence Survey 2009: European businesses remain confident about China, but call for more action to maintain growth


China Sourcing News:

China's U-Tron Inks Agency Agreement With LECC

China's Huawei Opens Lab In Tokyo

CITAC Voices Concern Over U.S.Penalties For Chinese Tires

China's SMIC Celebrates First High Performance 45nm Yield Lot


TechSecurityChina.com:

MIIT: Installation Of Green Dam Can Be Delayed For Unprepared Manufacturers

Campaign Launched Against Chinese Internet “Cultural Irregularities”

China Implements Stricter Management Of Virtual Currency

“Sex” Will Be Taboo On Chinese Internet From July 1


ChinaWirelessNews.com:

Huawei Opens LTE Lab In Japan

China Mobile BJ: Mobile Phone Numbers Portable For Three Brands

Huawei Wins Contract From Finland's TeliaSonera

China Telecom Will Close Mobile Phone Dual-mode Card Service