CCA Exposes Five Problems Of Computer Services
March 30, 2007 |
Print
|
Email
| Category: Consumer
With the popularization of computers, complaints on the after-sales service of computers are on the rise in China.
The China Consumers' Association has published a list of the five major problems existing among the computer after-sales service in service. The five problems are a lack of service sites in the rural areas, few service sites in less developed regions, long periods for maintenance, big difference in service charges and uneven repair levels.
CCA's statistics show that complaints related to computer use reached 23.6% in 2006. CCA says that compared with other goods, more failures are likely to occur during computer consumption as this type of good often needs to upgrade, install anti-virus applications and add new fixes, so professional service support is needed for solving these problems.
CCA suggests consumers buy branded computers whose manufacturers provide one-stop services that combine production, sales and after-sales service and for them to better know about the service level of a computer brand owner before they buy the goods. In addition, consumers are suggested to ask for a list that contains contact details of the computer maker and maintain the relevant invoices and product specifications.
Leave A Comment:
-
Energy & Cleantech
-
Environment
- Mainland And Hong Kong Work On Environmentally-friendly Paper
- PepsiCo Opens First Overseas 'Green' Plant In China
- Chinese Official Suggests Abolishing Disposable Wooden Chopsticks
- Retail Markets In China Face Punishment Over Substandard Plastic Bags
- China First Heavy Industries Fined For Infringement Of Environmental Rules
-
Giving
-
Law & Order
- China Campaigns Against "Cultural Irregularities" On The Internet
- Beijing Sogou Sues Tencent Over Unfair Competition
- Google China Blamed By CCTV For Vulgar Content
- Beijing Will Adopt Real Name Registration For Website Editors And Publishers
- Retail Markets In China Face Punishment Over Substandard Plastic Bags
-
Viewpoints
- Companies Can Help In The March Towards Better Consumer Rights In China
- CSR Review: Companies Have More Opportunities To Develop In China
- How Far Can Chinese Companies Take Corporate Social Responsibility?
- CSR Review: Companies Focus On Sustainability In China During Downturn
- Global Financial Woes May Impact Corporate Social Responsibility In China





























