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	<title>ChinaCSR.com &#187; apology</title>
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		<title>HP Apologizes To Consumers In China Over Problems With Laptops</title>
		<link>http://www.chinacsr.com/en/2010/03/19/7323-hp-apologizes-to-consumers-in-china-over-problems-with-laptops/</link>
		<comments>http://www.chinacsr.com/en/2010/03/19/7323-hp-apologizes-to-consumers-in-china-over-problems-with-laptops/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 19:31:02 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[guarantee]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[repair]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=7323</guid>
		<description><![CDATA[After China's CCTV exposed customer dissatisfaction over the quality and after-sales service of U.S.-based Hewlett-Packard laptop computer products on March 15,2010, World Consumer Rights Day, HP has now apologized to its customers and promised to resolve the service problems within 30 days. In a statement, HP stressed that it has always given top priority to [...]]]></description>
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		<title>China&#039;s Ctrip.com Apologizes For Counterfeit Insurance Policy</title>
		<link>http://www.chinacsr.com/en/2009/02/25/4605-chinas-ctripcom-apologizes-for-counterfeit-insurance-policy/</link>
		<comments>http://www.chinacsr.com/en/2009/02/25/4605-chinas-ctripcom-apologizes-for-counterfeit-insurance-policy/#comments</comments>
		<pubDate>Tue, 24 Feb 2009 19:29:41 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[compensation]]></category>
		<category><![CDATA[counterfeit]]></category>
		<category><![CDATA[Ctrip.com]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[fake]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Kunming]]></category>
		<category><![CDATA[Ping An]]></category>
		<category><![CDATA[Sanya]]></category>
		<category><![CDATA[Sanya Chenlong]]></category>
		<category><![CDATA[travel]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4605</guid>
		<description><![CDATA[Chinese online travel and hotel booker, Ctrip.com, has made a public announcement in which it apologizes to a consumer surnamed Liang for selling him fake insurance policies and agrees to pay him CNY4,000 in compensation. In late 2008, Liang found that the two sets of CNY20 accident insurance he purchased from Ctrip.com for a flight [...]]]></description>
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		<title>Ctrip Accused Of Involvement In Insurance Scam In China</title>
		<link>http://www.chinacsr.com/en/2009/01/23/4314-ctrip-accused-of-involvement-in-insurance-scam-in-china/</link>
		<comments>http://www.chinacsr.com/en/2009/01/23/4314-ctrip-accused-of-involvement-in-insurance-scam-in-china/#comments</comments>
		<pubDate>Fri, 23 Jan 2009 00:42:27 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[airline]]></category>
		<category><![CDATA[airplane]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[China CSR]]></category>
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		<category><![CDATA[CSR]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[e-ticket]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[Hainan]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[insurance policy]]></category>
		<category><![CDATA[Internet travel]]></category>
		<category><![CDATA[Kunming]]></category>
		<category><![CDATA[online travel]]></category>
		<category><![CDATA[Ping An]]></category>
		<category><![CDATA[Sanya]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[travel]]></category>
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		<description><![CDATA[Just days after Chinese Internet travel website Ctrip.com proudly released its corporate social responsibility report for 2008, and days before the frenetic week-long Chinese Lunar New Year travel season begins, a Chinese consumer has made a big splash in local media with his complaint that Ctrip.com is selling dubious air insurance policies online. The consumer, [...]]]></description>
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		<title>Baidu Apologizes To Internet Users For Fraudulent Information</title>
		<link>http://www.chinacsr.com/en/2008/11/21/3675-baidu-apologizes-to-internet-users-for-fraudulent-information/</link>
		<comments>http://www.chinacsr.com/en/2008/11/21/3675-baidu-apologizes-to-internet-users-for-fraudulent-information/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 19:30:04 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[Baidu]]></category>
		<category><![CDATA[false advertising]]></category>
		<category><![CDATA[medical]]></category>
		<category><![CDATA[medicine]]></category>
		<category><![CDATA[result ranking]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[search pattern]]></category>
		<category><![CDATA[sponsored link]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=3675</guid>
		<description><![CDATA[Baidu.com, the largest Chinese internet search engine provider, has made an apology to Internet users for failing to regulate false claims made by medical advertisers featuring prominently in its search rankings. Baidu admitted that some companies had used its website to post false information. The company said it had begun an internal investigation on the [...]]]></description>
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