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	<title>ChinaCSR.com &#187; Consumer</title>
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	<link>http://www.chinacsr.com/en</link>
	<description>Corporate Social Responsibility (CSR), Business Intelligence, and Sustainability News for China</description>
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		<title>Fewer Consumer Complaints In China About Telecom Services</title>
		<link>http://www.chinacsr.com/en/2011/07/27/8322-fewer-consumer-complaints-in-china-about-telecom-services/</link>
		<comments>http://www.chinacsr.com/en/2011/07/27/8322-fewer-consumer-complaints-in-china-about-telecom-services/#comments</comments>
		<pubDate>Wed, 27 Jul 2011 04:52:59 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[China Mobile]]></category>
		<category><![CDATA[China Netcom]]></category>
		<category><![CDATA[China Telecom]]></category>
		<category><![CDATA[China Unicom]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[MIIT]]></category>
		<category><![CDATA[Ministry of Industry and Information Technology]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[product quality]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[telecommunications]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=8322</guid>
		<description><![CDATA[China's Ministry of Industry and Information Technology has published a report on Chinese telecom services for the second quarter of 2011, stating that 15,025 complaints were accepted during the period, a quarter-over-quarter decrease of 0.9%. Of the complaints, those about network quality saw a slight increase of 1.8% and accounted for 21% of the total; [...]]]></description>
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		<title>Hong Kong Residents Encouraged To Recycle At Home</title>
		<link>http://www.chinacsr.com/en/2011/07/06/8312-hong-kong-residents-encouraged-to-recycle-at-home/</link>
		<comments>http://www.chinacsr.com/en/2011/07/06/8312-hong-kong-residents-encouraged-to-recycle-at-home/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 02:56:21 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Environmental Protection Department]]></category>
		<category><![CDATA[EPD]]></category>
		<category><![CDATA[hong kong]]></category>
		<category><![CDATA[landfill]]></category>
		<category><![CDATA[recycle]]></category>
		<category><![CDATA[recycling]]></category>
		<category><![CDATA[trash]]></category>
		<category><![CDATA[waste]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=8312</guid>
		<description><![CDATA[Hong Kong's Environment and Conservation Fund has started a recycling program to help consumers separate food waste at home. Housing estates in Hong Kong are encouraged to partner with non-government organizations to hold education and promotion programs to raise residents' awareness of food waste reduction and engage their active participation in food waste recycling. The [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>China&#039;s Taobao.com To Open Its Statistics To The Public</title>
		<link>http://www.chinacsr.com/en/2010/04/02/7407-chinas-taobao-com-to-open-its-statistics-to-the-public/</link>
		<comments>http://www.chinacsr.com/en/2010/04/02/7407-chinas-taobao-com-to-open-its-statistics-to-the-public/#comments</comments>
		<pubDate>Thu, 01 Apr 2010 19:29:18 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Business & Society]]></category>
		<category><![CDATA[alibaba]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Internet auction]]></category>
		<category><![CDATA[Internet payment]]></category>
		<category><![CDATA[online auction]]></category>
		<category><![CDATA[online payment]]></category>
		<category><![CDATA[online shopping]]></category>
		<category><![CDATA[statistics]]></category>
		<category><![CDATA[Taobao]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=7407</guid>
		<description><![CDATA[Chinese Internet shopping and auction website Taobao.com has formally announced that it will open its statistics to the public for the first time. Taobao.com, according to local media reports, stated that the opening of its statistics will follow two major principles: first, the statistics will be provided hierarchically; and second, statistics that relate to privacy [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>China&#039;s Consumers To Benefit From Energy-saving Products</title>
		<link>http://www.chinacsr.com/en/2009/05/26/5333-chinas-consumers-to-benefit-from-energy-saving-products/</link>
		<comments>http://www.chinacsr.com/en/2009/05/26/5333-chinas-consumers-to-benefit-from-energy-saving-products/#comments</comments>
		<pubDate>Mon, 25 May 2009 19:31:06 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[air conditioner]]></category>
		<category><![CDATA[energy-saving]]></category>
		<category><![CDATA[home appliance]]></category>
		<category><![CDATA[Ministry of Finance]]></category>
		<category><![CDATA[National Development and Reform Commission]]></category>
		<category><![CDATA[State Council]]></category>
		<category><![CDATA[subsidy]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=5333</guid>
		<description><![CDATA[Following approval from China's State Council, the Ministry of Finance and the National Development and Reform Commission have jointly initiated a project to benefit consumers with energy-saving products. Under the project, China's central finance department will provide subsidies to companies whose products reach a defined energy efficiency level before the products are sold at the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Taobao Accused By Chinese Anti-counterfeit Pioneer</title>
		<link>http://www.chinacsr.com/en/2009/03/20/4838-taobao-accused-by-chinese-anti-counterfeit-pioneer/</link>
		<comments>http://www.chinacsr.com/en/2009/03/20/4838-taobao-accused-by-chinese-anti-counterfeit-pioneer/#comments</comments>
		<pubDate>Thu, 19 Mar 2009 19:30:55 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Law & Order]]></category>
		<category><![CDATA[alibaba]]></category>
		<category><![CDATA[complaint]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[consumer advocate]]></category>
		<category><![CDATA[consumerism]]></category>
		<category><![CDATA[credit]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[Internet auction]]></category>
		<category><![CDATA[March 15]]></category>
		<category><![CDATA[online auction]]></category>
		<category><![CDATA[online shopping]]></category>
		<category><![CDATA[online store]]></category>
		<category><![CDATA[Ralph Nader]]></category>
		<category><![CDATA[SAIC]]></category>
		<category><![CDATA[State Administration for Industry and Commerce]]></category>
		<category><![CDATA[Wang Hai]]></category>
		<category><![CDATA[World Consumer Rights Day]]></category>
		<category><![CDATA[Zhejiang]]></category>
		<category><![CDATA[Zhejiang Provincial Department for Industry and Commerce]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/2009/03/20/4838-taobao-accused-by-chinese-anti-counterfeit-pioneer/</guid>
		<description><![CDATA[Wang Hai, China's famous consumer rights advocate, has submitted to a 3,000-word report to both the Zhejiang Provincial Department for Industry and Commerce and the Consumer Rights and Interests Protection Department of China's State Administration for Industry and Commerce, accusing Chinese online auction website Taobao.com of infringing on consumers' rights. In his report, Wang listed [...]]]></description>
		<wfw:commentRss>http://www.chinacsr.com/en/2009/03/20/4838-taobao-accused-by-chinese-anti-counterfeit-pioneer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Far Can Chinese Companies Take Corporate Social Responsibility?</title>
		<link>http://www.chinacsr.com/en/2009/02/23/4572-how-far-can-chinese-companies-take-corporate-social-responsibility/</link>
		<comments>http://www.chinacsr.com/en/2009/02/23/4572-how-far-can-chinese-companies-take-corporate-social-responsibility/#comments</comments>
		<pubDate>Sun, 22 Feb 2009 21:30:09 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Viewpoints]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[bank]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[Chery]]></category>
		<category><![CDATA[China Social Compliance]]></category>
		<category><![CDATA[cleantech]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[corporate citizen]]></category>
		<category><![CDATA[CSC9000T]]></category>
		<category><![CDATA[danwei]]></category>
		<category><![CDATA[drug]]></category>
		<category><![CDATA[earthquake]]></category>
		<category><![CDATA[European Union]]></category>
		<category><![CDATA[finance]]></category>
		<category><![CDATA[Global Compact]]></category>
		<category><![CDATA[Global Reporting Initiative]]></category>
		<category><![CDATA[Green]]></category>
		<category><![CDATA[green building]]></category>
		<category><![CDATA[greenwash]]></category>
		<category><![CDATA[GRI]]></category>
		<category><![CDATA[Haier]]></category>
		<category><![CDATA[hong kong]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[Lenovo]]></category>
		<category><![CDATA[medicone]]></category>
		<category><![CDATA[pharamceutical]]></category>
		<category><![CDATA[propaganda]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[Pudong]]></category>
		<category><![CDATA[reform]]></category>
		<category><![CDATA[SA8000]]></category>
		<category><![CDATA[Shanghai]]></category>
		<category><![CDATA[Shanghai Pudong Development Bank]]></category>
		<category><![CDATA[Shangri-La]]></category>
		<category><![CDATA[Sichuan]]></category>
		<category><![CDATA[stakeholder]]></category>
		<category><![CDATA[standard]]></category>
		<category><![CDATA[supplier]]></category>
		<category><![CDATA[supply chain]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[textile]]></category>
		<category><![CDATA[United Nations]]></category>
		<category><![CDATA[volunteer]]></category>
		<category><![CDATA[work unit]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4572</guid>
		<description><![CDATA[By ChinaCSR.com Editors The history of corporate social responsibility in China has as many variations as it has definitions. And understanding those definitions is key to realizing the assorted ways that companies and consumers have interacted in the past and how they will do so in the future. While CSR has gained a critical mass [...]]]></description>
		<wfw:commentRss>http://www.chinacsr.com/en/2009/02/23/4572-how-far-can-chinese-companies-take-corporate-social-responsibility/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Ctrip Accused Of Involvement In Insurance Scam In China</title>
		<link>http://www.chinacsr.com/en/2009/01/23/4314-ctrip-accused-of-involvement-in-insurance-scam-in-china/</link>
		<comments>http://www.chinacsr.com/en/2009/01/23/4314-ctrip-accused-of-involvement-in-insurance-scam-in-china/#comments</comments>
		<pubDate>Fri, 23 Jan 2009 00:42:27 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[airline]]></category>
		<category><![CDATA[airplane]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[China CSR]]></category>
		<category><![CDATA[compensation]]></category>
		<category><![CDATA[corporate social responsibility]]></category>
		<category><![CDATA[crime]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[e-ticket]]></category>
		<category><![CDATA[fraud]]></category>
		<category><![CDATA[Hainan]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[insurance policy]]></category>
		<category><![CDATA[Internet travel]]></category>
		<category><![CDATA[Kunming]]></category>
		<category><![CDATA[online travel]]></category>
		<category><![CDATA[Ping An]]></category>
		<category><![CDATA[Sanya]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[website]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4314</guid>
		<description><![CDATA[Just days after Chinese Internet travel website Ctrip.com proudly released its corporate social responsibility report for 2008, and days before the frenetic week-long Chinese Lunar New Year travel season begins, a Chinese consumer has made a big splash in local media with his complaint that Ctrip.com is selling dubious air insurance policies online. The consumer, [...]]]></description>
		<wfw:commentRss>http://www.chinacsr.com/en/2009/01/23/4314-ctrip-accused-of-involvement-in-insurance-scam-in-china/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>China&#039;s Ctrip.com Issues Corporate Social Responsibility Report</title>
		<link>http://www.chinacsr.com/en/2009/01/21/4272-chinas-ctripcom-issues-corporate-social-responsibility-report/</link>
		<comments>http://www.chinacsr.com/en/2009/01/21/4272-chinas-ctripcom-issues-corporate-social-responsibility-report/#comments</comments>
		<pubDate>Tue, 20 Jan 2009 19:32:55 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Business & Society]]></category>
		<category><![CDATA[carbon offset]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[corporate citizenship]]></category>
		<category><![CDATA[csr report]]></category>
		<category><![CDATA[Ctrip]]></category>
		<category><![CDATA[earthquake]]></category>
		<category><![CDATA[gobal warming]]></category>
		<category><![CDATA[greenhouse gas]]></category>
		<category><![CDATA[Internet travel]]></category>
		<category><![CDATA[Jane Goodall Institute]]></category>
		<category><![CDATA[mba]]></category>
		<category><![CDATA[Min Fan]]></category>
		<category><![CDATA[online travel]]></category>
		<category><![CDATA[Roots & Shoots]]></category>
		<category><![CDATA[scholarship]]></category>
		<category><![CDATA[Sichuan]]></category>
		<category><![CDATA[social development]]></category>
		<category><![CDATA[travel]]></category>
		<category><![CDATA[Yunnan]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4272</guid>
		<description><![CDATA[Ctrip.com, a leading online travel service provider in China, has published its 2008 Ctrip.com Corporate Citizenship Report. In the report, Ctrip.com expatiates on its corporate social responsibility concept as well as its activities as an excellent corporate citizen in China. Ctrip.com has carried out a series of charity and CSR activities in recent years. In [...]]]></description>
		<wfw:commentRss>http://www.chinacsr.com/en/2009/01/21/4272-chinas-ctripcom-issues-corporate-social-responsibility-report/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tesco Opens Energy-saving Store In Northeast China</title>
		<link>http://www.chinacsr.com/en/2009/01/15/4209-tesco-opens-energy-saving-store-in-northeast-china/</link>
		<comments>http://www.chinacsr.com/en/2009/01/15/4209-tesco-opens-energy-saving-store-in-northeast-china/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 19:32:03 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Energy & Cleantech]]></category>
		<category><![CDATA[air-conditioning]]></category>
		<category><![CDATA[carbon dioxide]]></category>
		<category><![CDATA[carbon emission]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[energy conservation]]></category>
		<category><![CDATA[light]]></category>
		<category><![CDATA[refrigeration]]></category>
		<category><![CDATA[shopping]]></category>
		<category><![CDATA[supermarket]]></category>
		<category><![CDATA[Tesco]]></category>
		<category><![CDATA[Tieling]]></category>
		<category><![CDATA[ventilation]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4209</guid>
		<description><![CDATA[International retailing giant Tesco has opened a new store in Tieling in northeast China which is reportedly the first energy-saving Tesco outlet in the region. Built in accordance with Tesco's standard for energy-saving stores, the Tesco Tieling Guangyu Store has an advanced energy management system that makes large-scale use of a range of energy-saving equipment [...]]]></description>
		<wfw:commentRss>http://www.chinacsr.com/en/2009/01/15/4209-tesco-opens-energy-saving-store-in-northeast-china/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Second Batch Of Vulgar Websites Exposed In China</title>
		<link>http://www.chinacsr.com/en/2009/01/13/4186-second-batch-of-vulgar-websites-exposed-in-china/</link>
		<comments>http://www.chinacsr.com/en/2009/01/13/4186-second-batch-of-vulgar-websites-exposed-in-china/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 19:33:01 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Law & Order]]></category>
		<category><![CDATA[17173.com]]></category>
		<category><![CDATA[3g.pp.cn]]></category>
		<category><![CDATA[52pk.com]]></category>
		<category><![CDATA[baa.com.cn]]></category>
		<category><![CDATA[China Internet Illegal Information Reporting Center]]></category>
		<category><![CDATA[CIIRC]]></category>
		<category><![CDATA[cnwest.com]]></category>
		<category><![CDATA[Consumer]]></category>
		<category><![CDATA[gamersky.com]]></category>
		<category><![CDATA[hezon.com]]></category>
		<category><![CDATA[hucn.net]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[kongzhong.com]]></category>
		<category><![CDATA[Mozone.cn]]></category>
		<category><![CDATA[MSN China]]></category>
		<category><![CDATA[myspace.cn]]></category>
		<category><![CDATA[netizen]]></category>
		<category><![CDATA[POCO]]></category>
		<category><![CDATA[pornography]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[Tom.com]]></category>
		<category><![CDATA[vulgarity]]></category>
		<category><![CDATA[WAP]]></category>
		<category><![CDATA[website]]></category>

		<guid isPermaLink="false">http://www.chinacsr.com/en/?p=4186</guid>
		<description><![CDATA[The China Internet Illegal Information Reporting Center has published its second list of websites which provide vulgar content. Of the 14 websites exposed, CIIRC says some websites, including Tom.com, kongzhong.com, cnwest.com, baa.com.cn, 52pk.com, 17173.com/, and the WAP website of Mozone.cn have cleared out the relevant vulgar content and should be praised. CIIRC says that websites [...]]]></description>
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		<slash:comments>0</slash:comments>
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