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	<title>ChinaCSR.com &#187; guarantee</title>
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		<title>HP Apologizes To Consumers In China Over Problems With Laptops</title>
		<link>http://www.chinacsr.com/en/2010/03/19/7323-hp-apologizes-to-consumers-in-china-over-problems-with-laptops/</link>
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		<pubDate>Thu, 18 Mar 2010 19:31:02 +0000</pubDate>
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				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[apology]]></category>
		<category><![CDATA[guarantee]]></category>
		<category><![CDATA[HP]]></category>
		<category><![CDATA[laptop]]></category>
		<category><![CDATA[repair]]></category>
		<category><![CDATA[service]]></category>

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		<description><![CDATA[After China's CCTV exposed customer dissatisfaction over the quality and after-sales service of U.S.-based Hewlett-Packard laptop computer products on March 15,2010, World Consumer Rights Day, HP has now apologized to its customers and promised to resolve the service problems within 30 days. In a statement, HP stressed that it has always given top priority to [...]]]></description>
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		<title>China Consumer Body Publishes Mobile Phone Complaints Stats</title>
		<link>http://www.chinacsr.com/en/2008/08/21/2890-china-consumer-body-publishes-mobile-phone-complaints-stats/</link>
		<comments>http://www.chinacsr.com/en/2008/08/21/2890-china-consumer-body-publishes-mobile-phone-complaints-stats/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 19:31:17 +0000</pubDate>
		<dc:creator>editor</dc:creator>
				<category><![CDATA[Consumer]]></category>
		<category><![CDATA[CECC]]></category>
		<category><![CDATA[cellphone]]></category>
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		<category><![CDATA[complaint]]></category>
		<category><![CDATA[electronic products]]></category>
		<category><![CDATA[guarantee]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Motorola]]></category>
		<category><![CDATA[Nokia]]></category>
		<category><![CDATA[phone]]></category>

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		<description><![CDATA[The Consumer Electronic Products office of the China Electronic Chamber of Commerce recently released its 2008 China Mobile Communications Terminal Product Market Competition Analysis Report, showing that CECC has received complaints involving 51 cellphone brands from January to June 2008. Of these 99% are within the guarantee period, with problems focusing on product quality and [...]]]></description>
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