Quhuo Limited has formed a special task force for food delivery workers who cannot ride electric scooters and can only deliver by walking due to their health conditions, in an effort to ensure an inclusive, accessible, and friendly work environment for all of its employees.
These food delivery workers often suffer from illness that prevents them from riding a motorcycle, but they often have a strong will to work. While paying close attention to their needs, Quhuo proved its social responsibility by creating unique policies for these employees in need, an example of which being the staff handbook that was written especially to clearly guide them through their distinctive daily workflow.
The establishment of the special workforce comes as many residential communities in China have shifted their policies for food delivery amid the ongoing Covid-19 pandemic. For example, the management committees of some apartment complexes have stipulated that food delivery workers are required to leave the orders at the entrance gates.
This gives an opportunity for the deployment of the special workforce. The delivery workers who can only deliver by walking are then arranged to stay inside the complexes that have implemented this kind of new delivery policy and help with last 500-meter delivery to customers' doorsteps.
Such an arrangement reflects Quhuo's determination in pushing ahead with its corporate social responsibility efforts. As part of the Company's environment, social and governance strategy, the "walking" workforce not only meets the rising demand of short-distance deliveries within residential compounds but also gives the workers subject to special medical treatment a chance to continue working and earning money at their own pace without undermining their health conditions.
The Company has been committed to accelerating both ESG principles and internal CSR values and offering an equal labor environment for employees. It is also dedicated to giving back to society whenever possible. For example, when Zhengzhou — a city in central China's Henan province — was hit by massive floods in July, Quhuo distributed a large amount of daily supplies and epidemic prevention supplies to local residents and delivery workers.