{"id":1094,"date":"2007-03-06T07:24:36","date_gmt":"2007-03-05T23:24:36","guid":{"rendered":"http:\/\/www.chinacsr.com\/2007\/03\/06\/1094-china-mobile-begins-to-fulfill-eight-commitments-to-consumers\/"},"modified":"2007-03-06T07:24:36","modified_gmt":"2007-03-05T23:24:36","slug":"china-mobile-begins-to-fulfill-eight-commitments-to-consumers","status":"publish","type":"post","link":"https:\/\/www.chinacsr.com\/en\/2007\/03\/06\/1094-china-mobile-begins-to-fulfill-eight-commitments-to-consumers\/","title":{"rendered":"China Mobile Begins To Fulfill Eight Commitments To Consumers"},"content":{"rendered":"<p>March 1, 2007 saw the formal implementation of China Mobile's eight commitments to consumers.<!--more--><\/p>\n<p>China Mobile made an announcement in January 2007 that it would launch eight consumer-friendly commitments this year.<\/p>\n<p>China Mobile's eight commitments, which fall under its theme of \"Credit Service, 100% Satisfaction\", include starting a new network access protocol; double refunding consumers for charging errors; offering a transparent consumption bill; double confirming with consumers for customized services; responding to client's complaints within 48 hours; reminding users before halting services; providing simplified self-help services; and launching a special hotline for consumers to report bad SMS information.<\/p>\n<p>So far, China Mobile has listed the implementation of \"Credit Service, 100% Satisfaction\" as one of its most important tasks of this year and it has set up a sepcial team to help facilitate the carrying out of the activity, which shall be done through four stages, including a full-scale launch, intensive promotions, and exhaustive audits and evaluations.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>March 1, 2007 saw the formal implementation of China Mobile's eight commitments to consumers.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1094","post","type-post","status-publish","format-standard","hentry","category-consumer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>China Mobile Begins To Fulfill Eight Commitments To Consumers - ChinaCSR.com - Corporate Social Responsibility (CSR), Business Intelligence, and Sustainability News for China<\/title>\n<meta name=\"description\" content=\"March 1, 2007 saw the formal implementation of China Mobile&#039;s eight commitments to consumers. China Mobile made an announcement in January 2007 that it\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chinacsr.com\/en\/2007\/03\/06\/1094-china-mobile-begins-to-fulfill-eight-commitments-to-consumers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"China Mobile Begins To Fulfill Eight Commitments To Consumers - ChinaCSR.com - Corporate Social Responsibility (CSR), Business Intelligence, and Sustainability News for China\" \/>\n<meta property=\"og:description\" content=\"March 1, 2007 saw the formal implementation of China Mobile&#039;s eight commitments to consumers. 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