Beijing's hospitality industry will further improve their service standards following a requirement issued by the Beijing Tourism Administration.<\/p>\n
At a moblization meeting for welcoming the Beijing Olympic Games, Zhang Huiguang, director of BTA, raised a series of requirements for the city's hotel industry. For the check-in and check-out time, Zhang asked the service counter of Beijing hotels to spend no more than five minutes in completing the check-in and check-out procedures for individual guests and no more than 20 minutes for groups consisted of less than 30 people.<\/p>\n
Regarding guests' luggage, Zhang said that the hotels should send the guests' luggage to their rooms within 10 minutes after their check-in and take their luggage to the hotel hall within minutes after their check-out. He said that the time the hotels spend on sending or taking group guests' luggage should not be more than 30 minutes after their check-in or check-out.<\/p>\n
For telephone service, Zhang asked that hotels of three-star grade or above must have a telephone exchange which shall be answered by a full-time operator, and hotels below two stars and guest rooms should also arrange a telephone exchange if possible, or they should hire a part-time staff to be responsible for answering the phone. Zhang said that each telephone of the hotel should be answered within 10 seconds after the first ring.<\/p>\n
For dining service, all star grade hotels and restaurants are asked to provide a menu at their venue with at least two languages and mark their food prices on the menu.<\/p>\n","protected":false},"excerpt":{"rendered":"
Beijing's hospitality industry will further improve their service standards following a requirement issued by the Beijing Tourism Administration.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[51,658,660,661,501,126,659,33],"class_list":["post-2259","post","type-post","status-publish","format-standard","hentry","category-consumer","tag-beijing","tag-beijing-tourism-administration","tag-dining","tag-food","tag-hospitality","tag-hotel","tag-luggage","tag-olympics"],"acf":[],"yoast_head":"\n