{"id":3824,"date":"2008-12-10T03:30:45","date_gmt":"2008-12-09T19:30:45","guid":{"rendered":"http:\/\/www.chinacsr.com\/en\/?p=3824"},"modified":"2008-12-09T11:11:43","modified_gmt":"2008-12-09T03:11:43","slug":"china-insurance-watchdog-fines-metlife-over-misleading-telesales","status":"publish","type":"post","link":"https:\/\/www.chinacsr.com\/en\/2008\/12\/10\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\/","title":{"rendered":"China Insurance Watchdog Fines MetLife Over Misleading Telesales"},"content":{"rendered":"<p>Local media reports that the China Insurance Regulatory Commission has fined MetLife CNY100,000 for irregular telephone sales procedures.<!--more--><\/p>\n<p>It is said that in its telephone sales campaign in June this year, MetLife did not mention a number of important points including: the risks involved, the cooling off period, and possible losses resulting from early termination of insurance policies. A recording made during the telesales calls revealed that the company's salespeople did not mention these points when promoting their products to consumers.<\/p>\n<p>Li Jia, the person in charge of the direct marketing at MetLife, said they had received a penal notice from CIRC and would respect the commission's decision.<\/p>\n<p>CIRC's records shows that in the first three quarters of this year, CIRC had dispatched 1,305 inspection teams, a total of 5,029 people, to conduct on-site checks of 1,413 insurance companies and branches. The main infractions of these insurance companies included false business expense statements and false policy billing returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Local media reports that the China Insurance Regulatory Commission has fined MetLife CNY100,000 for irregular telephone sales procedures.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[3480,288,3483,3478,3482,3481,3479],"class_list":["post-3824","post","type-post","status-publish","format-standard","hentry","category-law-order","tag-circ","tag-insurance","tag-metlife","tag-regulatory-commission","tag-telephone-sales","tag-telesales","tag-watchdog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>China Insurance Watchdog Fines MetLife Over Misleading Telesales - ChinaCSR.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chinacsr.com\/en\/2008\/12\/10\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"China Insurance Watchdog Fines MetLife Over Misleading Telesales - ChinaCSR.com\" \/>\n<meta property=\"og:description\" content=\"Local media reports that the China Insurance Regulatory Commission has fined MetLife CNY100,000 for irregular telephone sales procedures.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chinacsr.com\/en\/2008\/12\/10\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\/\" \/>\n<meta property=\"og:site_name\" content=\"ChinaCSR.com\" \/>\n<meta property=\"article:published_time\" content=\"2008-12-09T19:30:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.chinacsr.com\/en\/wp-content\/uploads\/chinacsr-logo-large.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"620\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"editor\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@China_CSR\" \/>\n<meta name=\"twitter:site\" content=\"@China_CSR\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"editor\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.chinacsr.com\\\/en\\\/2008\\\/12\\\/10\\\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.chinacsr.com\\\/en\\\/2008\\\/12\\\/10\\\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\\\/\"},\"author\":{\"name\":\"editor\",\"@id\":\"https:\\\/\\\/www.chinacsr.com\\\/en\\\/#\\\/schema\\\/person\\\/ae65bcd3c03e8aa5965fa43bb9ae1a43\"},\"headline\":\"China Insurance Watchdog Fines MetLife Over Misleading Telesales\",\"datePublished\":\"2008-12-09T19:30:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.chinacsr.com\\\/en\\\/2008\\\/12\\\/10\\\/3824-china-insurance-watchdog-fines-metlife-over-misleading-telesales\\\/\"},\"wordCount\":166,\"commentCount\":0,\"keywords\":[\"CIRC\",\"insurance\",\"Metlife\",\"regulatory commission\",\"telephone sales\",\"telesales\",\"watchdog\"],\"articleSection\":[\"Law &amp; 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