Amazon's Joyo.com was named by The China Call Center and CRM Association as a winner of its "Award for Customer Care & Management Excellence China 2005."
Joyo.com was the only B2C e-commerce site selected for this award.
"At Joyo.com, the customer is at the heart of everything we do," said Hanhua Wang, managing director of Joyo.com. "We are greatly honored to be chosen as one of the most customer-centric companies in China, and we look forward to making Joyo.com even better for our customers in the months and years to come."
Since Amazon.com acquired Joyo.com Limited, Joyo.com has introduced a number of improvements to its web site which makes shopping and buying even easier.
Joyo.com recently became the first e-commerce company in China to automatically give customers a credit after it lowered the price on the highly anticipated Harry Potter and the Half-Blood Prince (Chinese simplified version), the sixth book in J.K. Rowling's epic Harry Potter series.
In 2004 Amazon.com acquired Joyo.com Limited, which operates the Joyo.com Web sites in cooperation with Chinese subsidiaries and affiliates.
