Beijing Municipal Commission of Education plans to set up a special center to deal with complaint letters and visits from graduate students who are dissatisfied with their instructors.
Wang Jianmin, a representative from Beijing People's Congress, says that the relationship between instructors and graduate students has often been distorted into a relationship between "boss and employee". Wang says some instructors regard their students as cheap labor and are indifferent about their studies.
The center will help avoid direct confrontation between students and their instructors and will provide a potentially anonymous means for students to make complaints about their conditions.
Wang suggests that the concerned educational department should define that the relationship between the instructors and students as the "server and the one being served" and a complaint report mechanism should be established between them.
