Shanghai Administration Of Industry and Commerce is requiring SK-II to withdraw its problematic products from store shelves.
On September 14, China's General Administration of Quality Supervision, Inspection and Quarantine reported that nine kinds of cosmetics from the SK-II line contained forbidden substances like chromium and neodymium, which are harmful.
Consumers can return the SK-II products to the dealers, who have been required not to set any conditions for refusing the returned products.
Wang Jun, a P&G representative dealing with SK-II, says the company will cooperate with government agencies to carry out an investigation when necessary.
