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Corporate Social Responsibility & Sustainability in China

Corporate Social Responsibility in China

Apple China Replaces Battery, Denies Recall

May 8, 2007
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Consumer

Following Apple's announcement that the battery for some of its MacBook and MacBook Pro laptop computers may have problems when recharging, a representative from Apple China has told local media that Apple will replace the problematic batteries for consumers free of charge.

Apple China said although the batteries in some of the MacBook and MacBook Pro computers can't be adequately recharged, there is no real problem with them, so the company's offer of replacing the battery with a new one can't be categorized as a recall.

Apple will also replace battery for Apple laptops whose maintenance period has already expired. The company says that with their latest software that helps automatically update the performance of the batteries, it will be easy for Chinese consumers to upgrade their batteries in the future.

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