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Corporate Social Responsibility & Sustainability in China

Corporate Social Responsibility in China

Netease.com Sues Chinese Consumer Advocacy Website For Libel

August 19, 2005
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Netease.com has filed a lawsuit in Beijing's Haidian District court, saying that the consumer advocacy website Wanghai.com published an article that libeled Netease.com.

In January 2004 Netease launched an online game called "Duo Bao Qi Bing" in which players were invited to bid for goods and prizes. A man surnamed Han supposedly spent RMB40000 via the game but did not get any goods. Later he wrote an article called "The Inside Story of Online Gambling!?" that criticized "Duo Bao Qi Bing", and he wrote that the game was made by Netease to intentionally cheat Internet users of their money.

In its petition to the court, Netease says that Wanghai.com has caused Netease economic losses in China. Netease also says that Wanghai.com never confirmed whether Han's statements were true or false.

However, Zhao Wenbin, president of Wanghai.com, has told local media he can provide evidence to prove the statements made in the article. Zhao says his company has sent four faxes to Netease for a consultation on the matter, but the latter has not replied.

Wanghai.com was started by legendary Chinese consumer advocate Wang Hai, who often makes headlines with his brash approach to ensuring Chinese consumers are treated fairly by both government and businesses.

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