The Internet has expanded into so many areas of Chinese life, and with that infusion has come more complaints from netizens over standards of service.

Wal-Mart is taking food safety and product quality seriously as it enlarges its monetary commitment towards consumer health in China.

The Chinese provinces of Hebei, Jiangsu, Shandong, and Henan topped a list of the locations with the highest number of environmental complaints made to a special government pollution hotline.

Chinese hourly workers rank among the top globally for believing their employers have violated laws or rules governing overtime.

The Ministry of Industry and Information Technology of China has published a report on the telecom service quality in China for the third quarter of 2011, stating that 17,099 telecom service complaints were received during the reporting period, an increase of 13.8% compared with the previous quarter.

Qi Xiangdong, president of Chinese software firm Qihoo 360, revealed during a local media interview that China's Ministry of Industry and Information Technology and Ministry of Public Security have intervened in the dispute between his company and Tencent.

The Civil Aviation Administration of China has published statistics on the delays of domestic airlines and the corresponding flight numbers as part of its campaign against late flights.