HSBC China Publishes Social Responsibility Report

January 16, 2009 | Print | Email Email | Comments | Category: Business & Society

HSBC China has published its 2008 corporate social responsibility report detailing its activities on the Chinese mainland.

The report details HSBC China's CSR practice in many areas in China, including consumer finance education, ethical banking, protecting the environment, supporting education, social development promotion, and protecting employee's interests. It also introduces the commitment of the company's staff to CSR and charitable giving.

Referring to the global economic crisis, Richard Yorke, president of HSBC China, stated that difficult times are the best test of an enterprise's quality and commitment. He said that the bank's report shows that CSR is an important part of its long commitment to China and the sustainability of the banking industry and they hoped to share their experience and encourage more banks to adopt the best practices mentioned within this report. He added that their CSR programs have been widely supported by HSBC's employees and their latest survey shows that 98% of their employees are willing to participate in CSR activities.

Since being registered on the Chinese mainland in April 2007, HSBC China now has 79 sites across the country, including 19 branches and 60 sub-branches.

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4 Responses to “HSBC China Publishes Social Responsibility Report”

  1. By sandy chanJanuary 16th, 2009 at 9:41 pm

    Very happy to know that many developing countries are learning the lesson's of CSR-Corporate Social Responsibility. I hope they should think of a wider scope… laterally towards Global Warming.
    – Sandy Chan

  2. By Expat OverseasJanuary 16th, 2013 at 10:02 pm

    HSBC is a joke! I use them in China and in Hong Kong for both Premier and Corporate accounts and they have horrible customer service both online, in-person, and on the phone. HORRIBLE customer service!

    They just charged me a fee on my account that I caught and informed them about. They were incorrect about the fee and I caught them stealing but they STILL HAVE NOT REFUNDED MY ACCOUNT.

    So, who do I talk to about this? There seems nobody to talk to but to go online and complain.

    CSR at HSBC is a joke since they were fined in the USA for corruption. HSBC and CSR are as funny as oil and water. HSBC has no corporate social responsibility!!

    Why do I keep using HSBC? Unfortunately they do provide some of the only services I can use for cross-border remittances and tey have coverage in all he Asian markets we do business. Bu that is unfortunate they have this damn monopoly and that monopoly is probably why they can have a LACK OF ETHICS and lack of morals and lack of customer services. HSBC is a bad company.

  3. By Emily MaJanuary 19th, 2013 at 9:20 pm

    I lost my key fob and it took weeks to get a new one from their HKG office up to me in HangZhou here and I tell you they had not a bit of compassion or support for making the process much smooter or better for us while we waited for the fob. The bank has bad service yes!

  4. By JaniceApril 21st, 2013 at 4:48 am

    HSBC is a very bad bank to deal with in Asia. Their name says "Hong Kong and Shanghai" but they lack ability to really operate in Asia. They overcharged me on my Premier account in Hong Kong for a few months and it took me a long time to try to get the money back but they never stilla dmit they are wrong. HSBC is a very very bad bad bank with NO corporate socail responsibility!!!

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