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Corporate Social Responsibility & Sustainability in China

Corporate Social Responsibility in China

Philips Recalls Coffee Makers In China

May 22, 2009
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Consumer

According to General Administration of Quality Supervision, Inspection and Quarantine of China, Philips will recall a total of 6,000 HD7810 type coffee makers in China.

It is learned that Philips (China) Investment Company Ltd submitted a report to the Shanghai Municipal Bureau of Quality and Technical Supervision, saying that it will call back HD7810 type coffee makers which were produced between June 8, 2006 and May 22, 2008. It is said that this type of coffee maker was mainly been sold in Shanghai, Beijing, and Guangdong. Philips says that the coffee maker might burst suddenly and cause injury as a result of calcine build up leading to increased pressure and electrical failure.

Philips states that it will provide maintenance service for this product free of charge. Consumers can make inquiries about the recall by logging onto the company's website or dialing its service line of 4008-800-008 from inside China. In addition, they can also learn the details of the recall by visiting the website of AQSIQ Defective Product Administrative Center at dpac.gov.cn or call the latter's hotline +86 (0)10-59799616.

Tags: AQSIQ, Beijing, coffee maker, Guangdong, HD7810, Philips, product recall, Shanghai

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